Help Centre
Challenges & leaderboards
For trainers- Run a challenge from More → Challenges: give it a title, say what’s measured (sessions, km, reps — anything), whether the highest or lowest total wins, and the start/end dates.
- Clients with a portal account log their own progress; for clients without an account, you log entries for them from the challenge page. The leaderboard updates automatically and shows first names only.
- Tick “Auto-count attended sessions” when creating a challenge and every session you mark Attended adds 1 for that client automatically — ideal for a “most sessions” challenge (clients can still log extra by hand). Finished a good one? “Duplicate” clones it to run again from today.
- Prizes are optional. Choose a badge or a free session — a free-session prize must say whether YOU or the GYM honours it, so it’s never ambiguous who’s covering the session.
- End the challenge when it’s over to award the winner. If the prize is a free session, the winner’s membership automatically gets a +1 session credit (if they’re on a plan); otherwise they earn a badge, shown in their portal.
- “Announce to clients” sends an in-app heads-up to your clients who have an account (respecting their notification settings). Challenges can be just your clients, or — if you’re in a gym — shared across the whole gym.