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TrainerBook
Help Centre

Clients

For trainers
  • Anyone who books is added to your Clients list automatically (one record per email).
  • Open a client to see their sessions, membership and credit balance, and (if you use them) their signed intake forms.
  • Mark past sessions Attended or Missed — a missed session still uses its credit; correct exceptions with the ±1 credit buttons.
  • Private notes: keep injuries & medical, goals and preferences for each client — visible only to you, never shared with the client.
  • Progress journal: log dated entries about a client (lifts, weights, how a session went). Set the date yourself, so you can write a session up the next day and it links to that day’s session automatically; edit or delete entries any time. Attach photos and videos to an entry — they appear as a date-stamped Gallery (tap a thumbnail to see that day’s notes), and any entries you’ve shared show in the client’s own portal gallery too.
  • Share progress per entry, or flip “Share all progress” to share everything (current and future) — the client sees it in their space under Sessions → Your progress. Private notes are never shared.
  • Attach photos to a progress entry (we strip location data automatically on upload); a shared entry shows its photos to the client too.
  • AI session suggestions (Pro): turn it on in Settings → AI assistant, then use “Suggest next session” on a client’s Progress. It reads that client’s notes + recent log (sent without their name or email) and proposes a session for you to review, edit and save — decision support, never medical advice, and never shown to the client automatically.