Help Centre
Waiting list for a busy time
Everyone- Your booking page now shows times that are already taken, greyed out, so a client can see the difference between “someone has that” and “he doesn’t work then”.
- A client can ask to be told if a taken time frees up. It isn’t a booking: nothing is held, no session credit is used, and they can come off the list from a link in the email.
- If the session is cancelled — by you or by them — everyone waiting is emailed at once and the first to book it gets it. Cancel a whole repeating series and every future date in it is offered the same way.
- On your own booking page you see how many people are waiting for each taken time, which is a useful read on which hours are worth opening up. You won’t see a join button — you can’t be your own client.
- Times a client is waiting on appear in their portal too, so they can check their place or leave the list without digging out the email.
- Prefer your page to show only bookable times? Settings → Booking preferences → turn off “Show times that are already taken”. It’s on by default.
- Only times blocked by another booking are offered. Time off and days you’ve closed are never shown as waitable — nobody is going to cancel a holiday.